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Covid 19


A lot has to change going forward with how we keep staff and clients safe. So we have updated our salon policy due to Covid 19.

Head Mistress will be disinfecting/sanitizing regularly to meet guidelines set forth by CDC and North Carolina Board of Cosmetic Arts.

Therefore, effective immediately, we have implemented the following policy and a signature-required waiver to conduct services.



  • If you have been tested for COVID-19 within 14 days of the appointment.
  • If you have traveled outside of North Carolina within 14 days of the appointment.
  • If you have had close contact and/or have cared for someone diagnosed with COVID-19 within 14 days of the appointment.
  • If you have experienced cold or flu like symptoms within 14 days of the appointment (fever, cough, chills, shortness of breath and/or other respiratory problems).

For those appointments booked online or over the phone with properly executed waivers, the following shall apply:

  • The waiting room is not available at present. If you have arrived via taxi, Uber or a ride from another person, we ask that you wait in the vehicle and call the salon to let us know that you have arrived.
  • If there is a wait time between your arrival and your service, you will be asked to wait in your car. You will be called on the number provided below. So please make sure to list an updated phone number.
  • You will be required to wash your hands upon entering the salon.
  • You will be required to wear personal protective equipment (PPE) while in the salon such as a mask.

Walk-ins are not allowed. Client visitors/guests are not allowed. No exceptions.

No food and/or drink consumption allowed inside the salon.

All appointments scheduled will require a signature of our COVID-19 Waiver before an appointment. Failure to sign the waiver will result in a non-booking.

Appointments scheduled over the phone will require a waiver to be signed upon your arrival. Failure to sign the waiver will result in a refusal of service.

There will be a $25 non refundable fee for all protective styles, (i,e) sew in, crotchets, goddess braids, wig installations etc.


For our stylists and salon operation, the following measures will take place:

  • Stylist will wear a mask while inside the salon.
  • Stylists will wear PPE while conducting your service.
  • Stylists will sanitize and wash their hands between clients.
  • Stylists will change styling capes/shampoo capes between clients.

All seating, tables, dryers, hair-washing and styling stations will be sanitized/disinfected between clients’ use and at the end of each day.

To the extent possible, disposable items will be used.

The common area will no longer provide for magazines, or any other frequently-touched items.

The credit-card machine will be wiped and disinfected after each use.

You can also purchase gift cards online at


I, have agreed to receive a salon service from Head Mistress Inc. I understand that before any service may be performed, I agree to the following
  • To cancel/reschedule my appointment within 24 hours if I am not feeling well for any reason, or if I have been exposed to anyone that has tested positive to the coronavirus in the past 14 days, or if I have any reason to believe that I have or have had the coronavirus within the last 14 days.
  • To cancel/reschedule my appointment if my temperature is over 99.0 degrees.
  • To wear PPE including a mask or similar mouth and nose covering while in the salon.
  • To agree to any and all charges that are charged by Head Mistress Inc for failing to sign this waiver or failing to timely cancel/reschedule my appointment or for any no calls/no shows.
  • To agree to waive and not pursue any claim against Head Mistress Inc should I experience any coronavirus symptoms or test positive for coronavirus after receiving service from the salon.

Signed, this on.

Client's Signature*

Client's Name*

Client telephone number


Location : 201 Country Club Rd Ste E
Jacksonville, NC 28546

Phone : (910)353-2200

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